Wizkids Apologizes After Its Dodgy ̵...

After photos of in-hand copies of Wizkids’ new pre-painted Baldur’s Gate 3 miniatures emerged and were promptly ridiculed final week, the toymaker has introduced plans to supply full refunds to gamers disillusioned by the horrifying paint jobs that turned Faerun’s most interesting into eldritch abominations.

The controversy round Wizkids’ new $50 Icons of the Realms: Baldur’s Gate 3 went viral final week, when gamers who had pre-ordered the set of seven pre-painted miniatures of the principle social gathering from Larian’s hit D&D online game discovered them arriving with nearly comically unhealthy paint purposes—considerably worse than the manufacturing photographs used to promote the set promoted, which had been themselves already considerably worse than the pictures used for the extremely anticipated set’s reveal last year. Though nobody anticipated seven mass-market miniatures to hit the standard of, say, a Golden Demon entrant, when Karlach’s eyes begin slipping midway down her face, Lae’zel’s hair is half Githyanki-skintone coloured, and Gale seems to be extra like a Dollar Tree Matt Berry, one thing has gone clearly mistaken.

pic.twitter.com/pKkkroQrWt

— Gale-LOD 😏 (@HighLODLar) May 13, 2025

Fortunately, Wizkids agrees. In an announcement launched to the company’s official website in the present day, Wizkids supplied an apology for the standard of its Baldur’s Gate 3 minis. “As an organization, WizKids seeks to create merchandise that improve and add to the enjoyment of recreation play. We wish our prospects to construct long-lasting, fond reminiscences round recreation nights with family and friends utilizing our merchandise,” the assertion opens. “Sadly, we missed the mark on this objective with the D&D Icons of the Realms: Baldur’s Gate 3 Character Boxed Set.”

Wizkids will provide full refunds to anybody who bought the set immediately from the corporate, but in addition supplied that anybody who bought the field set via their native recreation retailer can return it to level of buy for a whole refund as effectively. Ought to anybody be courageous sufficient to need a substitute as an alternative, they will additionally fill out an online form to obtain a set that Wizkids will “make sure that it meets the requirements anticipated.” Wizkids has additionally eliminated the Icons of the Realm set from its webstore, so anybody seeking to try to purchase a questionable piece of Baldur’s Gate 3 historical past would possibly discover themselves out of luck.

“Please settle for our sincerest apologies for the frustration and disappointment these high quality points precipitated our prospects. We, too, really feel the identical as the ultimate product didn’t meet our expectations or that of our Wizards of the Coast companion,” the assertion concluded. “Our groups are working to search out one of the best options to resolve this for all concerned and to work with you, our prospects, to repair this.”

Hasbro’s broader stewardship of Baldur’s Gate 3 within the wake of Larian formally shifting on from the sport after its latest patch has been marked by a sequence of unlucky public mishaps because it seeks to capitalize on the immense success of the 2023 smash hit. In a a lot much less humorous scenario than badly painted miniatures, earlier this 12 months Wizards of the Coast scrapped its much-vaunted virtual tabletop project Sigil, which had extensively leveraged the flexibility to make use of characters like Baldur’s Gate‘s Karlach and Astarion in promotional materials. Hopefully we get a couple of extra vital hits relatively than pure 1s, regardless of the firm decides to do with BG3 subsequent.

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